Posted from our workshop in England. Tracked, signed-for, and insured.
We dispatch Monday to Friday from our UK warehouse. Orders placed before 1pm are typically dispatched the same day.
2–4 working days via DPD or Royal Mail Tracked 48. Next-day delivery is available at checkout.
5–8 working days. Tracked and signed-for. EU customers are responsible for any import duties or VAT charges applicable in their country.
7–12 working days. Tracked international service. Duties and customs fees are the responsibility of the recipient.
New Zealand and Australia: £80. South America: £100. Other destinations: contact us before ordering.
You will receive a tracking number by email once your order is dispatched. If you have not received a tracking email within 3 business days, check your spam folder or email us.
You may return your Skadi within 14 days of receipt for any reason.
Email info@skadi-uk.com with your order number and reason for return. We will reply within 1 business day with instructions. Once we receive the returned item, we will process your refund within 14 days to your original payment method. Return postage is at your expense unless the item is faulty.
If your Skadi arrives damaged or develops a fault, email us at info@skadi-uk.com with photos. We will arrange free collection and send a replacement at no cost to you. Skadi carries a lifetime warranty against manufacturing defects.
For anything not covered here, email info@skadi-uk.com. We aim to respond within 1 business day.